Search & Self-Service App
An enterprise software search and self-service web application providing customized search, documentation, and automated end-user request tools. Included a conversational chatbot to better connect with customers via frequently asked question and quick reference knowledge bases.
Process Forms, Dashboards, & Automation
An intranet web application providing process management and workflows for IT teams that focus primarily on managing enterprise software (using Nintex K2, PowerShell, and .NET microservices). Creation and maintenance of a growing software certification database. Integration of business systems and 3rd party services via PowerShell and .NET, and automation of file management across multiple data stores.
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